Cancellation: Kindly give a minimum of 24 hours notice of cancellation. Any appointment cancelled less than 24 hours in advance will be marked as a “No Show.” After 3 No Shows, I may require pre-payment before booking, and those funds would be relenquished by customer if the pre-paid appointment is also missed.  

Children: We love them, but we are a busy salon and we do not have time or staff to entertain them. If it is necessary for you to bring your child/children with you to your appointment please keep them near you and be respectful of other clients in the salon who are relaxing. Also keep in mind, our salon is not childproof. There are many potential hazards for an unsupervised child to find. We do reserve the right to discontinue a service if the behavior of a child is disruptive to the salon, or stylist cannot perform the service safely or with the expectation of a positive outcome

Hair color appointments: Please arrive for hair color appointments with reasonably clean, dry hair. Please make sure your hair is cleansed of any “between color” touch-up products (powders, crayons, creams, etc). $25 will be added to your service for pre-shampoo and blowdry to remove root touch up product if time allows. You may be asked to reschedule if time does not allow.

Warranty Work: I always strive for 100% customer satisfaction. However, occasionally re-dos or fixes are necessary due to miscommunication or other unforeseen circumstances. I guarantee my work for 7 days after your appointment, and will happily work with you on a solution at no charge. Warranty work must be scheduled with me.